Blinkit
Blinkit Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blinkit has 1.4 star rating based on 1887 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Blinkit to a friend or colleague.
- Rating Distribution
Pros: Fast delivery, Quick delivery, No pros.
Cons: Bad service, Poor delivery &customer service, Customer care and refund policy.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blinkit has 1.4 star rating based on 1887 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Blinkit to a friend or colleague.
- Rating Distribution
Pros: Fast delivery, Quick delivery, No pros.
Cons: Bad service, Poor delivery &customer service, Customer care and refund policy.Recent recommendations regarding this business are as follows: "No customer service number to call in case of issues,", "Do not trust blink it.Charges are very high but bad quality products", "Give response", "No.", "Very bad service not recomend to use".
Most users ask Blinkit for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help with rotten item
Received eggs that were rotten and had worms in them, a dead cockroach, and a foul and dirty smell. Had to discard the eggs.
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeend aa help my air fryer not working
I took air fa on 20th july 2024 which is not working anymore I also tried to contact blanktive team but no one helped me plz help me the thread was also hanging.I want my A to be changed so that it can run well.
Preferred solution: My air fryer exchange
User's recommendation: This time I don't want to give any answer
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Verified Buyer | Windsor Mill, MarylandResolved: Someone scam me my money using blinkit I was trying to a parts
Company fixed the issue and I have been provided with apology.
I need back my money.. I try to order a part for my call so I call this number online I see car parts..
so he talk my money and said they will contact me an let me knw watsup.. he said 50 now nd wen the parts delivered I pay 60
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint about Product
Product is already opened.
Please you can replace my order because it was damage. I am not satisfy
Your product is very bad
Preferred solution: Full refund
User's recommendation: Please replace this order
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Verified Buyer | Kolkata, West BengalNot received money
place the order 4th October Amount is 828
M not received yet This amount Please get back my money.m waiting for so long. 20days almost. And this have fraud me so many times.
User's recommendation: Don't buy anything from this app
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Windsor Mill, MarylandSomeone scam me my money using blinkit I was trying to a parts
I was trying to get me a car parts so I call the number online.. talking to guy he said he can get the parts delivered to my house.
He wanted me to pay full but a pay half which is $51.. now I cant hear he calling me bk to confirm whatsup I need bk my money
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lucknow, Uttar PradeshI want to return an order as I ordered it by mistake
I want to order cat food but I ordered cat litter by mistake and now if its possible to replace it with cat food then its ok with me but if not then I want my refund
- There is no pros
- There is no easy method to exchange products after been delivered or cancel any item after been delivered
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment both online or offline
Pay both of online or offline please my payment give me but better your company orders are time good
Preferred solution: Full refund
User's recommendation: Good
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn order and choose another one
I've ordered the wrong item for wax powder and I want wax powder which does not require any waxing heater. I want to replace my order with another one.
Preferred solution: Replace my order with another one
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Menifee, CaliforniaBad product
I ordered almonds and it's is expired products such a bad product and insects in its never recomanded
Preferred solution: Full refund
User's recommendation: Not recommended
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery boy Scam!!!
When the delivery boy comes, I give him the payment. The bill was 312 rupees.
Instead of not having change, I gave him a 500 rupee note along with 12 rupees, but he did not return 200 rupees to me. He claimed that he sent it through UPI, but he didn't. Then, he said that he gave the payment to my mother, but she didn't receive it. He also blocked me.
As time flew away, he also didn't pick up the call or respond to my messages. His name is Deepak. His number is 844810****.
So, kindly take action and return my money. The issue is not all about money, but it shows your honesty and trustworthiness.
- Fast delivery
- Not trustworthy
Preferred solution: Full refund
User's recommendation: Never buy anything from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not delivered
Our prospective receiver has reported that the delivery executive brought the items to the doorstep but took back the items.
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have purchased The Urban Eggs 30 Pack and out of 30 sealed eggs I received more than 10 rotten eggs before the expiry date. Even after complaining they neither refunded me nor changed it.
Company fixed the issue and I have been provided with product replacement. They (Mr.Tarun from Urban Eggs) have sent me the full replacement for the defective eggs. Thanks for resolving this matter quickly.
They said to exchange it within 72 hours. Is it humanly possible for people to consume 30 eggs within 3 days? Only the delivery is fast, but the quality is poor.
- Delivery is quick
- Quality is very poor
Preferred solution: Apology
User's recommendation: I do not reccomend The Urban Eggs to anyone.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bengaluru, KarnatakaUtterly Disappointed By The Service & Customer Care
My experience with Blinkit over the past year has been increasingly disappointing, to say the least. Initially known for their customer-centric approach, Blinkit has unfortunately shifted gears towards a purely sales-centric model, neglecting customer satisfaction along the way.
First and foremost, Blinkit's reliability in delivering essentials has been inconsistent at best. Numerous instances have occurred where items ordered were either out of stock after placing the order or were delivered in damaged packaging, with no viable return policy in place. The inability to return items, even those clearly damaged upon arrival, reflects a disregard for customer convenience and satisfaction.
Furthermore, the absence of a return or exchange policy extends to instances where items simply do not meet expectations. For instance, recently ordered t-shirts that didn't fit were non-returnable, leaving me stuck with products that were unusable. This lack of flexibility is both frustrating and indicative of a company more concerned with making sales than maintaining customer loyalty.
Another significant issue I encountered was regarding a pair of spectacles purchased from Blinkit, specifically a Lenkart brand. Despite being a branded product, the inability to register for warranty services through Blinkit was an unexpected setback. This not only reflects poorly on their after-sales service but also raises concerns about the authenticity and support of products sold through their platform.
Equally concerning is Blinkit's pricing strategy. Comparable items are frequently available at significantly lower prices on alternative platforms such as Zepto and Instamart. It would be prudent for prospective customers to compare prices before committing to purchases on Blinkit, as substantial savings can often be found elsewhere.
In conclusion, my ongoing experience with Blinkit has been marked by frustration and regret. From unreliable delivery practices to non-existent return policies and higher pricing compared to competitors, Blinkit has failed to uphold its previous standards of customer service and satisfaction. Unless significant improvements are made, I cannot recommend Blinkit for essential purchases.
Pros:
- Wide range of products available.
Cons:
- Inconsistent delivery reliability.
- Lack of return or exchange policy.
- Inability to register warranties for certain products.
- Higher prices compared to other platforms.
Recommendation:
Prospective buyers should consider alternatives with better customer service and pricing policies before choosing Blinkit for their purchases.
User's recommendation: Think Before You Buy
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bengaluru, KarnatakaResolved: Issues with a product
Company fixed the issue and I have been provided with apology.
I got the wrong item and when I raised issue with customer chat they just closed the ticket without any inquiry its too disappointed. I spent 600 for this product and I got the used and wrong product.
User's recommendation: I will not recommend to any person to buy on Blinkit
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlinkit company old and useless product deti hai customer ko .
I have purchased an Echo Dot from Blinkit, but it is not working. I have requested assistance many times, but still, they're not connecting with me for 6 days.
They gave me an Echo Dot for Sep 2023. They gave me a refurbished one at the new rate.
Preferred solution: Replace my product.
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This morning , i contacted Blinkit customer support about rotten vegetables delivered . Arbi / Colocasia delivered on August 28th , which were unuseable .
Totally rotten inside . They asked for a photo , which I sent at once . They said no refund could be made , as the complaint time was over ! Customer has to buy what is sent , and is helpless .
We used Bigbasket before they moved out of our area . Refunds were immediate . Blinkit has lost my trust today .
Mrs. Runa Sood .