Aneesha R Qwy

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Need help with rotten item

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Blinkit - Need help with rotten item

Received eggs that were rotten and had worms in them, a dead cockroach, and a foul and dirty smell. Had to discard the eggs.

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Loss:
$299

Preferred solution: Full refund

Naina N Wkk

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Neend aa help my air fryer not working

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Blinkit - Neend aa help my air fryer not working
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Blinkit - Neend aa help my air fryer not working - Image 5

I took air fa on 20th july 2024 which is not working anymore I also tried to contact blanktive team but no one helped me plz help me the thread was also hanging.I want my A to be changed so that it can run well.

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Preferred solution: My air fryer exchange

User's recommendation: This time I don't want to give any answer

Resolved
Khayree Qrq

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Verified Buyer
| map-marker Windsor Mill, Maryland

Resolved: Someone scam me my money using blinkit I was trying to a parts

Someone scam me my money using blinkit I was trying to a parts
Someone scam me my money using blinkit I was trying to a parts - Image 2
Someone scam me my money using blinkit I was trying to a parts - Image 3
Someone scam me my money using blinkit I was trying to a parts - Image 4
Updated by user Oct 09, 2024

Company fixed the issue and I have been provided with apology.

Original review Oct 02, 2024

I need back my money.. I try to order a part for my call so I call this number online I see car parts..

so he talk my money and said they will contact me an let me knw watsup.. he said 50 now nd wen the parts delivered I pay 60

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Pratap S Adh

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Complaint about Product

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Blinkit - Complaint about Product
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Product is already opened.

Please you can replace my order because it was damage. I am not satisfy

Your product is very bad

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Preferred solution: Full refund

User's recommendation: Please replace this order

Deajah Kfj

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Verified Buyer
| map-marker Kolkata, West Bengal

Not received money

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Blinkit - Not received money
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place the order 4th October Amount is 828

M not received yet This amount Please get back my money.m waiting for so long. 20days almost. And this have fraud me so many times.

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User's recommendation: Don't buy anything from this app

Khayree Qrq

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Verified Buyer
| map-marker Windsor Mill, Maryland

Someone scam me my money using blinkit I was trying to a parts

Someone scam me my money using blinkit I was trying to a parts
Someone scam me my money using blinkit I was trying to a parts - Image 2

I was trying to get me a car parts so I call the number online.. talking to guy he said he can get the parts delivered to my house.

He wanted me to pay full but a pay half which is $51.. now I cant hear he calling me bk to confirm whatsup I need bk my money

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Naincy S Srz

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| map-marker Lucknow, Uttar Pradesh

I want to return an order as I ordered it by mistake

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Blinkit - I want to return an order as I ordered it by mistake
Blinkit - I want to return an order as I ordered it by mistake - Image 2
Original review Oct 27, 2024

I want to order cat food but I ordered cat litter by mistake and now if its possible to replace it with cat food then its ok with me but if not then I want my refund

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Pros:
  • There is no pros
Cons:
  • There is no easy method to exchange products after been delivered or cancel any item after been delivered

Preferred solution: Full refund

Rajesh K Pqn

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Payment both online or offline

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Blinkit - Payment both online or offline
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Pay both of online or offline please my payment give me but better your company orders are time good

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Loss:
$220

Preferred solution: Full refund

User's recommendation: Good

Manpreet Kaur K Qso

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Return order and choose another one

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Blinkit - Return order and choose another one
Blinkit - Return order and choose another one - Image 2

I've ordered the wrong item for wax powder and I want wax powder which does not require any waxing heater. I want to replace my order with another one.

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Preferred solution: Replace my order with another one

SHUCHITA V

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Verified Reviewer
| map-marker Menifee, California

Bad product

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Blinkit - Bad product
Blinkit - Bad product - Image 2

I ordered almonds and it's is expired products such a bad product and insects in its never recomanded

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Preferred solution: Full refund

User's recommendation: Not recommended

Anshul G Bzx

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Delivery boy Scam!!!

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Blinkit - Delivery boy Scam!!!
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When the delivery boy comes, I give him the payment. The bill was 312 rupees.

Instead of not having change, I gave him a 500 rupee note along with 12 rupees, but he did not return 200 rupees to me. He claimed that he sent it through UPI, but he didn't. Then, he said that he gave the payment to my mother, but she didn't receive it. He also blocked me.

As time flew away, he also didn't pick up the call or respond to my messages. His name is Deepak. His number is 844810****.

So, kindly take action and return my money. The issue is not all about money, but it shows your honesty and trustworthiness.

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Loss:
$2
Pros:
  • Fast delivery
Cons:
  • Not trustworthy

Preferred solution: Full refund

User's recommendation: Never buy anything from them.

Anjan S Fbr

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Order not delivered

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Our prospective receiver has reported that the delivery executive brought the items to the doorstep but took back the items.

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Preferred solution: Full refund

Resolved
Anindita R Kut

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Resolved: I have purchased The Urban Eggs 30 Pack and out of 30 sealed eggs I received more than 10 rotten eggs before the expiry date. Even after complaining they neither refunded me nor changed it.

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Updated by user Aug 21, 2024

Company fixed the issue and I have been provided with product replacement. They (Mr.Tarun from Urban Eggs) have sent me the full replacement for the defective eggs. Thanks for resolving this matter quickly.

Original review Aug 16, 2024

They said to exchange it within 72 hours. Is it humanly possible for people to consume 30 eggs within 3 days? Only the delivery is fast, but the quality is poor.

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Pros:
  • Delivery is quick
Cons:
  • Quality is very poor

Preferred solution: Apology

User's recommendation: I do not reccomend The Urban Eggs to anyone.

Varsha K Otf

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| map-marker Bengaluru, Karnataka

Utterly Disappointed By The Service & Customer Care

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Blinkit - Utterly Disappointed By The Service & Customer Care
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My experience with Blinkit over the past year has been increasingly disappointing, to say the least. Initially known for their customer-centric approach, Blinkit has unfortunately shifted gears towards a purely sales-centric model, neglecting customer satisfaction along the way.

First and foremost, Blinkit's reliability in delivering essentials has been inconsistent at best. Numerous instances have occurred where items ordered were either out of stock after placing the order or were delivered in damaged packaging, with no viable return policy in place. The inability to return items, even those clearly damaged upon arrival, reflects a disregard for customer convenience and satisfaction.

Furthermore, the absence of a return or exchange policy extends to instances where items simply do not meet expectations. For instance, recently ordered t-shirts that didn't fit were non-returnable, leaving me stuck with products that were unusable. This lack of flexibility is both frustrating and indicative of a company more concerned with making sales than maintaining customer loyalty.

Another significant issue I encountered was regarding a pair of spectacles purchased from Blinkit, specifically a Lenkart brand. Despite being a branded product, the inability to register for warranty services through Blinkit was an unexpected setback. This not only reflects poorly on their after-sales service but also raises concerns about the authenticity and support of products sold through their platform.

Equally concerning is Blinkit's pricing strategy. Comparable items are frequently available at significantly lower prices on alternative platforms such as Zepto and Instamart. It would be prudent for prospective customers to compare prices before committing to purchases on Blinkit, as substantial savings can often be found elsewhere.

In conclusion, my ongoing experience with Blinkit has been marked by frustration and regret. From unreliable delivery practices to non-existent return policies and higher pricing compared to competitors, Blinkit has failed to uphold its previous standards of customer service and satisfaction. Unless significant improvements are made, I cannot recommend Blinkit for essential purchases.

Pros:

- Wide range of products available.

Cons:

- Inconsistent delivery reliability.

- Lack of return or exchange policy.

- Inability to register warranties for certain products.

- Higher prices compared to other platforms.

Recommendation:

Prospective buyers should consider alternatives with better customer service and pricing policies before choosing Blinkit for their purchases.

View full review

User's recommendation: Think Before You Buy

1 comment
Guest

This morning , i contacted Blinkit customer support about rotten vegetables delivered . Arbi / Colocasia delivered on August 28th , which were unuseable .

Totally rotten inside . They asked for a photo , which I sent at once . They said no refund could be made , as the complaint time was over ! Customer has to buy what is sent , and is helpless .

We used Bigbasket before they moved out of our area . Refunds were immediate . Blinkit has lost my trust today .

Mrs. Runa Sood .

Resolved
Takyash

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Verified Reviewer
| map-marker Bengaluru, Karnataka

Resolved: Issues with a product

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Blinkit - Issues with a product
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Updated by user Oct 01, 2024

Company fixed the issue and I have been provided with apology.

Original review Sep 16, 2024

I got the wrong item and when I raised issue with customer chat they just closed the ticket without any inquiry its too disappointed. I spent 600 for this product and I got the used and wrong product.

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User's recommendation: I will not recommend to any person to buy on Blinkit

Preeti Ppd

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Verified Reviewer

Blinkit company old and useless product deti hai customer ko .

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Blinkit company old and useless product deti hai customer ko .
Blinkit company old and useless product deti hai customer ko . - Image 2

I have purchased an Echo Dot from Blinkit, but it is not working. I have requested assistance many times, but still, they're not connecting with me for 6 days.

They gave me an Echo Dot for Sep 2023. They gave me a refurbished one at the new rate.

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Preferred solution: Replace my product.

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